Shipping Policy

Pure Planet Rags Shipping Policy


  1. Order Processing Time
  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.


    1. Shipping Methods, Rates, and Delivery Estimates
    • Shipping charges for your order will be calculated and displayed at checkout.
    • Delivery times may vary depending on the shipping option selected at checkout.
        • Express Shipping by Air (Door-to-Door Service)
          • Estimated Delivery Time: 7-10 business days
          • Rate: $4 per kg
          • Service Description: This shipping option provides fast and convenient delivery directly to your specified address. Once your order is processed and shipped, it will be transported by air and delivered by a local courier service to your door. This is the ideal option for customers who need their orders delivered quickly and without the hassle of picking up the package from a location.


        • LCL Shipping by Sea (Port-to-Port Service)
          • Estimated Delivery Time: 28 business days
          • Rate: $0.5 per kg
          • Minimum Order Quantity: 1000 kg
          • Service Description: This shipping option is suited for larger orders that meet the minimum weight requirement of 1000 kg. LCL (Less than Container Load) shipping means your goods will be transported by sea in a shared container. This service delivers your order to a designated sea port, and you will be responsible for arranging transportation from the port to your final destination. This is a cost-effective solution for bulk orders, though it requires additional steps to retrieve the goods from the port.



      Shipping Method

      Estimated Delivery Time


      Express (Door to Door)

      7-10 business days

      $4 per kg

      LCL (Port to Port)

      28 business days

      $0.5 per kg


      1. Shipment Confirmation & Order Tracking
      • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
      • You can track your order through the carrier’s website using the tracking number provided.


        1. Customs, Duties, and Taxes
        • Pure Planet Rags is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
        • Please be aware of your country’s customs policies before placing an order, as we are not responsible for any delays caused by customs processing.


          1. Damages
          • Pure Planet Rags is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
          • Please save all packaging materials and damaged goods before filing a claim. Take photos of the damaged packaging and goods to support your claim.


            1. International Shipping Policy
            We ship to all international destinations worldwide. We have Express Shipping by Air which is door to door service and LCL by sea option which is port to port service available for our customers.


              1. Returns Policy
              For information on our return and refund policy, please refer to our Returns & Refunds Policy. This document provides detailed information about options and procedures for returning your order.


                1. Contact Information

                For more information, contact us at: